Lead Follow-up Automation
Answer every lead in minutes, automatically.
The lead that hears from you first usually becomes someone's customer. We set up your CRM so every new lead gets an instant reply, your team gets alerted, and people who are not ready yet keep hearing from you.
How we do it
Three things that turn leads into customers.
Reply in minutes, not hours
The first business to answer usually wins.
Every new lead gets an instant text and email, at any hour, with a link to book. Missed calls get an automatic text back, so no enquiry sits waiting while your team is busy.
Talk to usFollow-up that does not give up
Most sales happen after the third touch.
We build nurture sequences that keep following up over days and weeks, answering common questions and inviting leads to book. Leads that went quiet come back without your team chasing them.
Talk to usFewer no-shows, more repeat customers
A booking only pays when they show up.
Reminders before every appointment cut no-shows, and follow-up after each visit brings customers back for the next one. Review requests go out automatically while they are happy.
Talk to usWhat you get
Everything included in Lead Follow-up Automation
13 things we handle, grouped so you can see exactly where your money goes.
Speed to lead3
- Instant text and email reply
- Missed-call text back
- Booking links
Nurture3
- Email sequences
- SMS sequences
- Re-engagement campaigns
Appointments3
- Booking reminders
- No-show follow-up
- Rebooking sequences
CRM and reporting4
- Pipeline setup
- Review requests
- Lead source tracking
- Monthly reporting
FAQ
Questions about Lead Follow-up Automation
Which CRM do you use?
We often build in GoHighLevel because it combines CRM, texting, email and booking. If you already use another CRM, we can work with it.
Will automated messages feel robotic?
Not if they are written well. We write them in your voice, keep them short, and make sure a real person takes over as soon as the lead replies.
Can you reactivate my old leads?
Yes. A reactivation campaign to past leads is often one of the quickest wins, as long as they gave permission to be contacted.
Blog
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